Furniture Team Support Administrator
Job Code: SUR518
Bracknell
£45,000
Maternity Cover one year
Posted 1/13/2026
Job Description
This role provides comprehensive administrative support to the Southern Team Furniture Account Managers. The Furniture team specializes in delivering expert knowledge and installation services for contract office furniture to clients. The successful candidate will play a crucial role in ensuring smooth operations and client satisfaction by assisting with cost proposals, supplier communication, and project coordination.
Key responsibilities include producing cost proposals using Excel, liaising with suppliers to obtain quotations, and communicating with clients and contractors under the direction of the Account Managers. The role also involves matching specifications and finishes, creating presentations using PowerPoint or InDesign, and providing samples to both Account Managers and the Design Department. The administrator manages the logistical aspects of product samples and mock-ups, ensuring seamless installations.
Order tracking, quote management, and the preparation of Pre-Installation Packs are essential components of the role. These packs contain detailed drawings and product breakdowns, ensuring accurate and efficient furniture installation. Furthermore, the administrator confirms installation dates and schedules, communicates with the Project Management team to oversee deliveries, and handles general inquiries via phone and email.
The ideal candidate will possess strong organizational skills, the ability to work under pressure both independently and as part of a team, and proficiency in Microsoft Office suite, including Excel and PowerPoint.
Requirements
- Produce cost proposals using Excel on behalf of the Account Managers
- Liaise with key suppliers, obtaining quotations and discussing the brief of the project
- Liaise with Clients and Contractors when required to do so by the Account Manager to maintain service levels and relationship
- Matching specifications and finishes
- Providing images/presentations using either PowerPoint or InDesign
- Providing samples/fabric finishes as and when requested by either the Account Managers or Design Department
- Arranging product samples/mock-ups when requested by the Account Manager, ensuring the installation of these runs smoothly
- Raising quotes; revising quotes
- Tracking the orders and checking acknowledgments
- Providing the Account Manager with a Pre-Installation Pack, with clearly marked up drawings showing where the furniture is to be installed, along with the breakdown of products and finishes.
- Confirming installation dates and schedules
- Liaising with the Project Management team on site ensuring all deliveries run smoothly, on time and snag free
- Answering calls and responding to queries
- Updating software/workloads
- Reception cover during lunch and sickness (shared with administrator)
- Methodical manner
- Be able to work under pressure, on their own and as part of a team
- Good knowledge of Microsoft packages including Excel and PowerPoint
- Service Excellence
- Personal Organisation
- Time Management
- Company Procedures, particularly Quality Assurance
- Dealing with workload and problems, and assessing priorities
- Workplace and file organisation
- Being an effective member of a project team
- Understand and live the company’s core values
- Good understanding of the responsibilities and scope of duties
- Maintain a positive work attitude
Company
Specialist workplace solutions company
This position is being recruited for by Surtio, specialists in furniture industry recruitment.
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