Beyond Recruitment: Consulting for the Interiors sector
Based in Clerkenwell, Surtio specialises in the interiors, furniture, and construction industry in London and the UK.
Our Services
We provide end to end solutions from consulting, business transformation, and recruitment of all major roles including C-suite, Sales, Marketing, Logistics and Operations in London and the UK.
For Job Seekers
We discuss relevant job roles with our candidates based on their skills and personality to ensure a correct long term fit.
Learn More for candidatesFor Employers
Our industry knowledge allows us to give our clients an up to date overview of the London office furniture sector.
Learn More for employersConsultancy
We offer a service for companies who are looking for impartial and unbiased advice, based on fact, not opinion.
Learn More about consultingFeatured Jobs
Browse our latest job opportunities in the furniture industry
Customer Service / Sales Support Representative
London EC1A / Rainham, RM13 (both sites)
£35,000 plus 10% bonus of annual salary
A Customer Service / Sales Support Representative is required to support the sales team across three UK locations. Reporting directly to the Commercial Manager, you will have responsibility for supporting the sales team day to day. The role is based at the London EC1A office or the Customer Experience Centre in Rainham, RM13, and you must be willing to visit both sites. You will raise quotations and purchase orders for clients, put together cost plans, produce furniture presentation documents and handle customer requests and telephone queries. You will also maintain customer relationships, support logistical planning, keep project files in order and attend client meetings when needed.
View DetailsSenior Key Account Manager
South East England
Basic salary depends on experience, plus uncapped commission and car allowance
A commercially driven Senior Key Account Manager is wanted to take ownership of an established customer portfolio and win new business across the Home Counties, with a focus on the Thames Valley and M4 corridor. This is a hands-on sales role combining account management, new business development and project sales. You will build relationships with end users, architects, designers, dealers and trade partners, taking commercial ownership of opportunities from first contact through to order. The role is based at the High Wycombe showroom, working with a refurbished 25,000 sq. ft. space to engage customers and convert opportunities into profitable business. Reporting to the Head of Sales, you will work closely with Account Coordinators and the Design team to deliver proposals, quotations and projects.
View DetailsStrategic Account Manager
London
£60,000 basic plus commission
I am recruiting a Strategic Account Manager for a leading workplace furniture dealership in London. The business designs, supplies and services furniture and workplace solutions for organisations in the UK and internationally, and has grown sales by 40% over the past three years. It is B Corp certified, with a strong commitment to ESG, diversity and equal opportunity. The role is a mix of strategic account development, furniture specification, project coordination and client relationship management. You will own a portfolio of key, strategic and developing accounts, understand your customers' business objectives, workplace strategies and property plans, and build account plans that grow revenue and retain the relationship beyond any single project. You will take commercial ownership of opportunities from initial requirement through specification, proposal, negotiation and order, and bring in the right internal expertise to deliver successful workplace projects in the UK and internationally. Day to day that means engaging designers, project managers and cost consultants, coordinating high-quality proposals, and maintaining accurate pipeline and forecasting discipline in the CRM. Success is measured on revenue and gross margin, account growth and share of wallet, customer retention and repeat business, and the strength of your pipeline and account plans.
View DetailsBusiness Development Manager
London
£60,000 basic plus commission
I am recruiting a Business Development Manager for a leading workplace furniture dealership in London. The business designs, supplies and services furniture and workplace solutions for organisations in the UK and internationally, and has grown sales by 40% over the past three years. It is B Corp certified, with a strong commitment to ESG, diversity and equal opportunity. The job is to win commercial workplace projects, and to get in early. You will build relationships with end-user clients, interior designers, project managers and the wider workplace decision-making community, identifying opportunities at strategy, concept and design stage and influencing specification ahead of formal tender wherever possible. You will work closely with the Business Development Director on major workplace projects. The role covers the full opportunity cycle: prospecting and networking to find workplace projects, mapping the decision makers and influencers around priority opportunities, building pursuit strategies, and converting qualified opportunities into profitable business. You will use presentations, workshops, studio visits and other engagements to demonstrate the business's capabilities, and maintain awareness of relevant relocations, refurbishments and workplace transformation programmes. Success is measured on sales targets, win rates and results, with a consistent pipeline of identified opportunities managed through the CRM.
View DetailsWhat Our Clients Say
Trusted by leading companies in the furniture industry
"Over the past year Surtio have provided crucial support as we have evolved our business. We have undergone a complete re-brand and change in focus. This was supported by Surtio consultancy, who offered depth of industry knowledge and complete confidentiality when guiding and evaluating our supply chain. We also required new employees, with Rodney and Omar's willingness to understand our company structure, we found and attracted the right candidates and employed some important talent to grow our business."
David Hay
Managing Director
"Rodney has proven himself as having a 'sixth sense' when it comes to finding candidates who are suitable for Humanscale. He has an in-depth understanding of what we do and what we need. This undoubtedly puts him in a unique and advantageous position when compared to his peers. He is an extremely capable search professional who diligently profiles and selects candidates appropriate for the role. We highly recommend Surtio."
Tim Hutchings
President