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Business Development Manager

Job Code: SUR529

Midlands + South Region (Field-Based)

£45k-£50k basic salary based on experience

Full Time

Posted 6/9/2026

Job Description
A major European office furniture manufacturer is actively seeking a highly motivated and results-driven Business Development Manager. This pivotal field-based role is designed to significantly expand the company's market presence across the Midlands and South regions by cultivating new business opportunities and strengthening existing client relationships. The successful candidate will be at the forefront of driving sales growth, identifying untapped potential, and consistently delivering exceptional customer service while championing the company's extensive portfolio of workplace furniture and interior solutions. The core responsibilities of this position span strategic business development, meticulous account management, and proactive sales and commercial activities. This includes identifying and securing new business, building a robust sales pipeline, and fostering strong relationships with a diverse range of stakeholders, including end-users, dealers, architects, designers, and contractors. The role also involves managing and developing existing customer accounts, conducting regular reviews to identify growth opportunities, and ensuring high levels of customer satisfaction and retention. This opportunity is perfectly suited for an ambitious sales professional who possesses a proven track record in winning new business and cultivating long-term customer relationships. While prior experience within the furniture or interiors sector is considered advantageous, it is not a prerequisite, as comprehensive product and industry training will be provided. The ideal candidate will be highly driven, target-focused, resilient, and professional, demonstrating the ability to work autonomously within their assigned territory while also contributing positively as a team player. They will exhibit strong commercial awareness, exceptional communication and negotiation skills, and a proactive, customer-centric approach to sales.
Requirements
  • Identify, develop, and secure new business opportunities within the assigned territory.
  • Build and maintain a strong sales pipeline to achieve and exceed sales targets.
  • Develop relationships with end users, dealers, architects, designers, contractors, and other key stakeholders.
  • Generate new leads through networking, referrals, prospecting, and market research.
  • Manage and develop existing customer accounts.
  • Conduct regular customer reviews to identify opportunities for growth.
  • Build long-term customer relationships and maximise account potential.
  • Ensure high levels of customer satisfaction and retention.
  • Prepare quotations, proposals, presentations, and tender submissions.
  • Conduct product presentations and demonstrations as required.
  • Negotiate commercial terms in line with company policies and objectives.
  • Promote the company's products, services, and value-added solutions.
  • Monitor market trends, competitor activity, and customer developments.
  • Gather and communicate market feedback to the management team.
  • Identify emerging opportunities and areas for business growth.
  • Maintain accurate customer records within the CRM system.
  • Submit regular sales activity, pipeline, and forecast reports.
  • Manage customer information and sales documentation effectively.
  • Represent the company professionally at customer meetings, networking events, exhibitions, and industry functions.
  • Act as a positive ambassador for the company brand at all times.
  • Proven experience in a business development, sales, or account management role.
  • Strong track record of achieving and exceeding sales targets.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to build relationships and influence decision-makers.
  • Strong commercial awareness and business acumen.
  • Self-motivated with a proactive approach to sales and customer engagement.
  • Excellent organisational and time management skills.
  • Proficiency in CRM systems and Microsoft Office applications.
  • Full UK driving licence.
  • Experience within commercial furniture, interiors, fit-out, manufacturing, or workplace solutions (desirable).
  • Experience working with dealer networks, architects, designers, contractors, or end-user clients (desirable).
  • Highly driven, ambitious, and target focused.
  • Passionate about sales and winning new business.
  • Resilient, determined, and self-motivated.
  • Confident in approaching new customers and creating opportunities.
  • Professional, personable, and customer focused.
  • Results-oriented with a strong desire to succeed.
  • Capable of working independently and managing their own territory.
  • A team player who contributes positively to the wider business.
Benefits
  • Performance-related bonus scheme.
  • Company car.
  • Pension scheme.
  • Comprehensive product and industry training.
  • Ongoing professional development opportunities.
  • The opportunity to join a growing, innovative, and customer-focused organisation.
Company

Major European office furniture manufacturer

This position is being recruited for by Surtio, specialists in furniture industry recruitment.

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Business Development Manager at Major European office furniture manufacturer